Real Stories, Real Savings

Success Stories from UK Businesses

These are not just numbers—these are real families, real businesses, and real lives changed

£15M funded
1,000+ businesses helped
98% satisfaction
☕

The Copper Kettle Cafe

Sarah Mitchell • Nottingham • Hospitality

The Challenge

Paying £450/month in card processing fees with a legacy provider. Long contract with expensive early termination fee.

How We Helped

We negotiated an early exit waiver and switched Sarah to a modern provider with transparent pricing.

The Result

£240/month saved

"I thought I was stuck in my contract. MerchantSwitch not only got me out, but found me a better deal that is saving my cafe nearly £3,000 a year. That is money that goes straight to my family."

— Sarah Mitchell, The Copper Kettle Cafe
👗

Urban Threads Boutique

Emma and James Chen • Manchester • Retail

The Challenge

Needed £25,000 to stock up for Christmas but declined by their bank due to short trading history (only 9 months).

How We Helped

We arranged a merchant cash advance based on their strong card sales, not their credit score.

The Result

£25,000 funded in 48 hours

"The bank said no. MerchantSwitch said yes. We got the funding in two days, stocked our shop, and had our best Christmas ever. Without that capital, we would have missed the season."

— Emma and James Chen, Urban Threads Boutique
🍺

The King's Arms

Tom Bradley • Leeds • Pub

The Challenge

Processing over £40,000/month but paying nearly 2% in fees. Didn't realize he was overpaying until his mate mentioned MerchantSwitch.

How We Helped

Compared his actual statement against 8 providers. Negotiated interchange++ pricing saving 0.6% per transaction.

The Result

£285/month saved

"I had no idea I was being ripped off. The lads at MerchantSwitch showed me exactly where my money was going and got me a deal I never knew existed. Three grand a year stays in my pocket now."

— Tom Bradley, The King's Arms
🍝

Bella Vita Restaurant

Marco and Angela Rossi • Birmingham • Restaurant

The Challenge

Needed to refurbish their kitchen (£30,000) but couldn't afford to tie up cash in a traditional loan.

How We Helped

Merchant cash advance with flexible repayments tied to daily card sales. Slow days mean lower repayments.

The Result

£30,000 funded, kitchen refurbed

"The flexibility changed everything. On quiet Mondays, we repay less. On busy weekends, we repay more. It felt fair, not like a bank breathing down our necks for a fixed payment we could not always make."

— Marco and Angela Rossi, Bella Vita Restaurant
🚚

Swift Couriers Ltd

David Okonkwo • London • Logistics

The Challenge

Wanted to take card payments for the first time but overwhelmed by options and confusing pricing.

How We Helped

We explained everything in plain English, compared 6 providers, and set him up with a mobile solution perfect for drivers.

The Result

£0 setup, 1.4% rate, same-day settlement

"I am not a tech person. The MerchantSwitch team made it simple. Now my drivers take card payments on the go, customers love it, and I actually understand what I am paying."

— David Okonkwo, Swift Couriers Ltd
💆

Serenity Spa & Wellness

Lisa Thompson • Bristol • Beauty & Wellness

The Challenge

Her provider kept adding mystery fees. Statement showed charges she never agreed to.

How We Helped

We reviewed her contract, challenged the fees, and switched her to a provider with crystal-clear pricing and no surprises.

The Result

£180/month saved + refund of unfair charges

"Every month there was a new charge I did not understand. MerchantSwitch fought for me, got me a refund, and now my bill is exactly what they said it would be. No games, no tricks."

— Lisa Thompson, Serenity Spa & Wellness

These Stories Represent Real Impact

Behind every statistic is a business owner who can now afford to hire another staff member, take their family on holiday, or simply sleep better at night knowing they are not being overcharged.

💰
£15M

Returned to UK businesses

👨‍👩‍👧‍👦
1,000+

Families helped to thrive

⭐
4.8/5

Average customer rating

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